All employees of DEKRA Certification, which includes management, executives and employees, follow the principles of impartiality, objectivity and integrity in their daily actions. Each individual´s conduct significantly influences DEKRA´s market reputation and our independence in performing our services and duties. Our clients, customers and business partners can expect that all DEKRA professionals - employees, associates, executives, managing directors and board members - possess high ethical standards, reliably fulfil their obligations and act as a fair business partner.
DEKRA Compliance Guidelines are mandatory minimum standards and at the same time an orientation for all of us to comply with laws, legal standards and ethical principles on all continents.
These values, principles and guidelines equally apply to our external auditors and also form an integral part of the cooperation agreement to be concluded with external partners.
For further information on DEKRA Compliance and Impartiality, please visit: https://www.dekra.com/en/about-dekra-audits/
We operate as a location under the auspices of our DEKRA Certification GMBH Office. Full information can be found at:https://www.dekra.com/en/audit/
Click here for our DEKRA Standard Trusted Facility - Hygiene measures
DEKRA Certification South Africa is an Accredited Certification Body under the German accreditation body DAkkS. As a third party accredited certification body (CB), our knowledgeable, independent and experienced ISO management system auditors verify whether the client complies with the requirements of the various ISO standards.
We focus on certifying companies to:
“We couldn’t be more happy with the services provided by Dekra. Admin people – incredible people skills and lovely people to work with- always prepared to help , Dianne always goes the extra mile to assist me. Auditor - Excellent Auditor – who is always bringing in new suggestions – What we love about Alan Rankin is he listens to us when we explain why we do something a certain way – Very Pleasant , Great Auditor.”
“I have worked for this company for the past 2 years and I am very happy with the DEKRA audits as well as the DEKRA auditors. This is the kind of company we want to be associated with.” - Animal Feed Company
“The auditor was very detail orientated and the audit was excellent!” - Magnetite Sales
“We have been associated with DEKRA for the last 6 years and have only had great service. Our audits are accommodated as requested. The auditors appointed by DEKRA have outstanding qualities and add great value to our business. Overall our experiences with DEKRA have been very good.” - Construction Company
“Please allow me to send this email of recommendation and thanks to you regarding one of your employees who just spent the last 2.5 days with us in Cape Town. We spend too much time complaining and not enough time giving credit when it’s due. We felt quite apprehensive prior to the auditor arriving here but from the 1st minute of his introduction to us, we felt at ease. This pleasantness and professionalism were echoed throughout the process which gave the entire process a great sense of “teamwork” between your company and our company. We felt he was here to help us improve our current systems, applaud us for what is been done correctly and give us a sense of calmness in that we are on the right road and with a bit of tweaking we will be a great deal better.” - Machinery & Support Services
“Thank you ever so much for the ISO 9001:2015 certification letter, certificate and reports received – much appreciated. We would also like to take this opportunity to thank and commend “DEKRA” and all the personnel which we have dealt with on the most professional services offered and provided to us with regards to this ISO 9001:2015 auditing and certification process which we have just undergone. The experience was one of proficiency and expedience which was greatly appreciated, with the outcome promising to be most beneficial to us in all our future business endeavours.” - Repair Services
“Thank you for all the assistance and the good explanation of questions answered when auditing our company. The standard is new to us but the auditor audited the company and explained as he/she went along. I really enjoy working with the DEKRA team – Thank you for all your assistance throughout the years.” - Transportation and Construction
“DEKRA annually makes our audit experience valuable. The auditors are friendly and helpful!” - Energy Solutions
“We are happy with the services received from DEKRA. The auditor was insightful and professional!” - Metal manufacturers
DEKRA has been ensuring safety since it was founded in 1925. This basic need of people is met by our workforce of more than 39,000 people in over 50 countries on all continents with extensive expertise, wide-ranging services and passionate commitment.
In 2015 – the year of our 90th birthday – we stood at the dawn of a new era in our company’s history. We have oriented the statutory mission of our founding fathers for the next ten years in the context of strategic courses. On the road, at work and at home – DEKRA’s skilled experts create increased safety across all the key areas of life. By our 100th birthday, our vision of being “a global partner for a safe world” should become reality.
DEKRA – Certifying for SUCCESS
Certification to an accredited international management system proves to all your stakeholders that your products and services, business processes and practices adhere to the highest internationally recognised standards. It also provides the assurance that your inward and outward views are focussed on issues relevant to the sustainability of your business as well as the broader environment in which you operate. Having an ISO certificate on your wall takes enormous dedication, integrity and effort. Let us assist you with our value adding team of staff and auditors.
NO DOUBT – Let’s create a level playing field.
EMERGENCY CONTACT: If you cannot reach us on the office number, please dial (+27) 083 564 6871
We want to constantly improve our services and solve problems together with our clients. We will aim to investigate your request objectively, process it and provide you with written feedback
In the case of a complaint against one of our certified companies – we will review our files and direct your complaint to the company. Your identity will remain anonymous. Following feedback from the company, we will inform you in writing of the status and outcome of the complaint.